Shipping and Return Policy

Shipping Information for Nutritional Supplements and Products

NatureCity® Club Members
Please allow 3-5 business days. Some zip codes may take longer. It may take longer than 3-5 business days if ordering by mail.
Flat-Rate Shipping FREE on your entire order
Standard Delivery
Please allow 3-5 business days. Some zip codes may take longer. It may take longer than 3-5 business days if ordering by mail.
Flat-Rate Shipping - Just $6.95 on your entire order (per shipping address)
Expedited Delivery
Please allow 2-3 business days for delivery if you order before 3PM ET.
Flat-Rate of:
UP2 - $25.25
UP3 - $31.32
Savings Plus+
AutoDelivery Orders
FREE Standard Shipping
on today's order and ALL future Savings Plus+ AutoDelivery orders

Currently we do not accept online orders from outside the United States. However, we do accept orders that ship to APO and FPO addresses.

Return Information for Nutritional Supplements and Products


Every purchase from NatureCity® is backed up with our 100% Satisfaction Guarantee. If you are not 100% convinced that using the NatureCity® product has made your life better, simply return your most recent order anytime within 365 days from your date of purchase for a full refund of your purchase price. It's that easy.

Refunds will be issued in the same form as payment made for the purchase.

If you are expecting a refund and have not received it yet, please contact your bank/credit card company to make sure that it is not pending. It may take some time before your refund is officially posted to your account.

Refunds will only be accepted for products purchased directly from NatureCity®.

Club Memberships are NOT refundable.

Cancellations will be accepted only prior to shipment.

You will be responsible for paying for your own shipping costs for returning your items. Shipping costs are non-refundable.

To ensure proper credit we recommend returning packages to us through a carrier that provides a tracking number for delivery information.

Return your package to:

NatureCity, LLC
Returns Department
990 S. Rogers Circle #11
Boca Raton, FL 33487
1-800-593-2563