NatureCity® Privacy Policy

Effective Date: April 19, 2019

Welcome to This website (the "site") is owned and operated by NatureCity®, LLC ("NatureCity"). This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide via this Site.

Collection of Data

NatureCity may collect and maintain any personal information you enter on our Site or provide to us in some other manner. For example, when you make a purchase from NatureCity or request a catalog, we collect information that you volunteer such as your name, billing/shipping address, payment card information, email address, phone number, and other information necessary to process your order or send you a catalog.

We may also collect certain non-personally identifiable information via the Site, such as Site usage activity and preferences, the IP address assigned to the computer visiting the site, the type of browser used, and the web page from which you came to the Site. This data is not linked to you. This helps us make the Site as useful for you as possible.

Our Site uses small files called 'cookies,' which are pieces of information that our browser receives from websites and stores on your computer's hard drive. Use of this technology helps us recognize you when you visit our Site and allows us to personalize your experience. If you choose, you can set your browser to reject cookies, or you can manually delete individual or all of the cookies on your computer, by following your browser's help file directions. However, if your browser is set to reject cookies, or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our site, or that we may put on our site in the future.

Our site uses a third party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service.” 

To opt-out of receiving our direct mail, you may send us an email at, call us at 1-800-593-2563, or send a written request to: NatureCtiy, 990 S Rogers Circle Unit 11, Boca Raton Florida, 33487.  We will honor those requests, but please understand that it may take 1 to 3 weeks for such mailings to end.

How We Use the Information Collected

We own the information collected via this Site. The information we receive allows us to tailor our product offers and improve your shopping experience, making your experience easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about Site and product updates, provide you with marketing information and for purposes specified at the time of collection or in this Privacy Policy.

From time to time, we may also send you e-mail offers on behalf of marketing partners whose products and/or services we think may be of interest to you.

Information Shared with Third Parties

We may enter into relationships with advertisers or other companies that provide products or services that we believe may be of interest to you. In order to do so, we may share your personally identifiable information to these third parties who agree to treat it in accordance with this Privacy Policy. We won't disclose information, such as your credit card account number or telephone number.

We may also disclose your information to third parties when we reasonably believe we are obligated to do so by law, and in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person and violation of NatureCity's Terms of Use. We may transfer information, including any personal information, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change regarding our Site.

Our Commitment to Secure Ordering

We take reasonable and appropriate measures to help prevent the loss, misuse, and alteration of your information by carefully limiting access to the database in which your information is stored. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect or error free and we cannot promise, and you should not expect, that your information will be secure in all circumstances. Where you use passwords, ID numbers, or other special features on this Site, it is your responsibility to safeguard them.

How We Use Internet Based Advertising

We may partner with ad networks and other ad serving providers who serve ads on behalf of us and others on non-affiliated sites. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on what information we or the online advertising network serving the ad collect about your online activities here and elsewhere over time about you or your computer's browsing activities.

To learn more about online behavioral advertising and how to opt-out from online behavioral ads served by some or all participating companies, visit the Digital Advertising Alliance's information page at Note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. In addition, note that if you use a different browser or erase cookies from your browser, you may need to renew your opt-out choice.

Foreign Users

We make no claim that this Site is appropriate or may be accessed outside of the United States. Users from the European Union are advised not to disclose personal information on this Site. Access to the Site may not be legal by certain persons or in certain countries. If you access NatureCity's Site from outside the United States, you do so at your own risk.

Links to Other Web Sites

Our Site may contain links to sites outside of our control. This Privacy Policy only applies to this Site. Please be aware that other web sites operate under their own privacy policies and that these web sites may collect your personal information. We encourage you to read the privacy policy of every website you visit.

Your Consent and Changes to the Privacy Policy

By using this Site, you signify that you have read, understand, and agree to be bound by this Privacy Policy. We may change this Privacy Policy from time to time, and the changes are effective upon posting. Please review our Privacy Policy regularly. Your continued use of the Site after changes are posted constitutes your agreement to the changes. If you do not agree to the changes, please discontinue your use of the Site.

How to Opt-Out

All NatureCity email correspondences offer a link to opt-out of future mailings, or you may [click here] to opt-out. You may also choose to block all NatureCity emails by calling our Client Service department at 1-800-593-2563. If you do opt-out, we may still send you non-promotional emails, such as emails about your purchases or your account.

Tell Us What You Think

NatureCity, LLC welcomes your questions and comments about privacy. Should you have any questions or concerns about this Privacy Policy please contact us at: NatureCtiy, 990 S Rogers Circle Unit 11, Boca Raton Florida, 33487.

If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone or mail.