Shipping policy

 

How We Ship to You – Our U.S. Shipping Policy

   Shipping Method
   Cost
Continental US, Alaska, Hawaii & US Territories $7.95 Flat Rate Shipping on all Domestic orders under $69
(excludes wholesale orders)

NatureCity Gold and Silver Members

FREE Domestic Shipping on all orders over $69
(excludes wholesale orders)

NatureCity Platinum Members
FREE Domestic Shipping on all orders!
(excludes wholesale orders)


  • Upon receipt of your order all items will be carefully packed and shipped  in 1 to 2 business days.
  • Please allow 3-5 business days for your package to arrive. Some zip codes may take longer. 
  • Orders received before 1pm EST on non-holiday weekdays will be shipped out the same day. Orders received after that time will be shipped the following business day.
  • All shipments receive a tracking number, which is automatically emailed to you (provided we have a valid email address for you) when your package leaves our fulfillment center.
  • Questions? we are here to help – call us at 800-593-2563 or email us at customerservice@naturecity.com